Only the Highest Rated Professionals Earn the Diamond Certified Award

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Independently Rated Highest In Quality


Life is all about communications. The staff of Advanced Instruments Hearing Aid Center helps their patients through the use of hearing instruments and counseling. The staff thoroughly evaluates each patients' hearing needs and works diligently to find the best solution for each person, using a "patient-centered" approach.

The new Fairfield location and the already successful Sonoma and Vacaville locations are owned and operated by Eric Stratton.

Mr. Stratton possesses and audioprosthologist certification, a very difficult credentail to earn. He is nationally board certified in Hearing Instrument Sciences and is licensed by the State of California as a hearing aid dispenser.

In addition to expert fitting, adjusting and repairing hearing aids, Advanced Instruments provides hearing protection devices, amplified telephones, TV Ears and wireless listening systems. They make custom earmolds for hearing aids, swimming, cell phones and blue tooth devices.

Excerpted Survey Responses

"They were efficient and courteous." - Sue W.

"They were friendly, prompt, and knowledgeable." - Leo F.

"I liked the receptionist." - Edith A.

"I like the hearining aid because it's small and nobody knows I'm wearing it." - Nancy W.

"I am hearing things that I haven't heard in a long time." - Alice M.

"The service was superb." - John G.

"I can get an appointment right away." - Roberta C

To review additional survey responses click here.


For a full description of the company and rating information click here.


The Diamond Certified Money Back Guarantee

If y
ou used a Diamond Certified company, were not satisfied and tried unsuccessfully to resolve the dispute please contact us at (800) 738-1138. We’ll contact the company on your behalf and work to mediate a solution. If we are unable to get a fair resolution and we determine that the company was at fault, we will refund to you up to the purchase price with a maximum limit of $1,000.

To qualify for this guarantee the customer:

1. Must have made the purchase from a Diamond Certified company on a date when the company was validly certified and displaying Diamond Certified (not prior to the company having earned it, or after having lost its certification).

2. Must make a claim for this guarantee within 6 months of the qualified purchase.

3. Must have participated in Diamond Certified mediation in an attempt to resolve the dispute.